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DMS Operations Memos

The Division of Medicaid Services (DMS) issues Operations Memos to the consortia about public assistance policies and procedures and how they should be operationalized.

Use the Memos Library to search for memos by subject.

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View the Bureau of Working Families Operations Memos.

Memo number Title Issue date Discontinued date Attachments
23-40 Changes to Health Care Administrative Renewals (PDF)
23-39 Wisconsin Shares Child Care Provider Closures (PDF)
23-38 FoodShare Work Requirement Time Limit Suspension for High Unemployment Areas (PDF)
23-37 Updated Policies for Issuing Temporary QUEST Cards (PDF)
23-36 Lottery and Gambling Requirements - Amended 10/9/2023 (PDF)
23-35 Reinstatement of Medicaid Purchase Plan Policies - Amended 11/13/2023 (PDF)
23-34 Telephonic Applications from Residents of Certain DCTS Facilities (PDF)
23-33 Wisconsin Shares Handbook Updates (PDF)
23-32 Wisconsin Shares Full-Time/Part-Time Subsidy Changes (PDF)
23-31 Wisconsin Shares Registration Fees - Amended 11/17/2023 (PDF)
23-30 New Class of Admission Codes for Parolees From Cuba, Haiti, Venezuela, and Nicaragua to Establish Applicants’ Qualifying Immigration Status for Health Care Programs and FoodShare - Amended 11/17/2023 (PDF)
23-29 FoodShare Fraud Replacement Benefits (PDF)
23-28 FoodShare Cost of Living Adjustments (PDF)
23-27 Caretaker Supplement (CTS) Benefit Increase (PDF)
23-26 Changes to FoodShare Work Requirement Exemptions and Age Range Based on the 2023 Fiscal Responsibilities Act (PDF)
23-25 Removal of Education Work Requirement for Wisconsin Shares (PDF)
23-24 FoodShare Expungement Period Changes (PDF)
23-23 Interview Requirements for Wisconsin Shares (PDF)
23-22 Travel Time Verification for Wisconsin Shares (PDF)
23-21 Changes to FoodShare Overpayment Policy Following the End of the COVID-19 Public Health Emergency (PDF)
23-20 Reinstatement of FoodShare Work Requirement (PDF)
23-19 Good Cause Hours for Not Meeting the FoodShare Work Requirement (PDF)
23-18 Updates to SSI Caretaker Supplement (CTS) Signature and Filing Date Policy (PDF)
23-17 Temporary FoodShare Student Exemptions Ending and Drug Testing Reinstatement (PDF)
23-16 Spousal Impoverishment Income Allowance Federal Poverty Level Adjustment (PDF)
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Last revised March 31, 2026